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Terms & Conditions

1. Acceptance of the Terms

By using our platform, you agree to be bound by these Terms & Conditions (the "Agreement"). If you do not accept these terms, please do not use our platform.

2. Eligibility Requirements

To use our platform, you must meet certain eligibility requirements. You must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be a resident of any restricted country or territory
  • Provide accurate information about yourself and your account

3. Geographic Restrictions

We reserve the right to restrict access to our platform based on your geographic location. We may block users from accessing our site if they are located in countries or territories subject to certain restrictions.

4. Account Registration Rules

To create an account, you must:

  • Provide accurate information about yourself
  • Choose a unique username and password
  • Agree to these Terms & Conditions

You can only have one active account at any given time. If we detect multiple accounts associated with the same user, we may suspend or close all affected accounts.

5. Identity Verification and KYC

We reserve the right to request identification and proof of address from users who wish to withdraw funds or access certain features of our platform. This is necessary for us to comply with anti-money laundering regulations.

6. Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate and up-to-date at all times.

7. Account Security Responsibilities

You must keep your login credentials secure and not share them with anyone. You are responsible for any activity on your account, whether authorized or unauthorized.

8. Login Credentials and Password Protection

We recommend using a strong password and enabling two-factor authentication to protect your account. If you suspect that someone has accessed your account without permission, please contact us immediately.

9. Restricted Behaviour and Prohibited Activities

You agree not to engage in any of the following:

  • Multi-accounting or collusion
  • Manipulating gameplay or game outcomes
  • Engaging in bonus abuse (including but not limited to exploiting promotions or bonuses for personal gain)
  • Using our platform for business purposes

We reserve the right to suspend or close your account if we detect any of these activities.

10. Bonus and Promotion Rules

Bonus and promotion terms are clearly outlined on each specific offer. By participating in a bonus, you agree to be bound by its associated rules.

11. Wagering and Gameplay Conditions

To participate in certain features of our platform or withdraw winnings, you may need to meet wagering requirements or playthrough conditions.

12. Responsible Gambling Expectations

We encourage all users to gamble responsibly. If you suspect that you have a gambling problem, please contact us or visit one of the support organizations listed below for help:

  • GAMSTOP
  • GamCare
  • GambleAware

You can also take steps to self-exclude from our platform by contacting customer support.

13. Game Fairness and RNG Systems

We use random number generators (RNGs) to ensure fair gameplay outcomes. While we cannot guarantee absolute randomness, our systems are regularly audited to ensure compliance with industry standards.

14. Technical Interuptions or Voided Gameplay

In the event of technical failure or voiding of gameplay due to circumstances beyond our control, we reserve the right to suspend play and take corrective action as necessary.

15. Suspension or Closure of Accounts

We may suspend or close your account if:

  • You fail to comply with these Terms & Conditions
  • We detect prohibited activities on your account
  • Your account is inactive for an extended period

We will provide reasonable notice before taking any such actions, except in exceptional circumstances where immediate action is necessary.

16. Intellectual Property and Platform Ownership

Our platform, including its design, software, text, graphics, logos, button icons, images, audio clips, video clips, digital downloads, data compilations (in all formats), underlying source code and software (collectively, the "Materials"), are protected by international copyright laws. The materials may not be copied, reproduced, republished, downloaded, posted, transmitted or duplicated in any way without our prior written consent.

17. Limitation of Liability

In no event shall we be liable for any damages arising out of your use of this platform, including but not limited to indirect or consequential loss or damage, incidental expense or consequential losses.

18. Modification of Terms

We reserve the right to modify these terms and conditions at any time without prior notice to you. Your continued use of our platform constitutes acceptance of the revised terms.

19. Contact or Support Guidance

If you have a question about these terms or require support with your account, please contact us through:

  • Our website's customer support page
  • Email
  • Phone

We will do our best to resolve any issues promptly.

20. Applicable Licensing or Regulatory Oversight

Our platform is governed by and complies with relevant gaming regulations, including those of the UK Gambling Commission (UKGC). We are committed to maintaining high standards in all aspects of our business, as set out in the UKGC's License Conditions and Codes of Practice 2014.

By using our platform, you acknowledge that you understand these terms and conditions. If you have any questions or concerns about your account or gameplay experience, please don't hesitate to contact us.